At Velloden Naturals, customer satisfaction is important to us. However, due to the nature of food products:
Returns are not accepted once the product is delivered
Refunds or replacements are only applicable in case of:
Damaged product
Wrong item delivered
To request a replacement or refund:
Contact us within 48 hours of delivery
Share clear images of the damaged or incorrect product
Once approved, the refund will be processed to the original payment method within 7–10 business days.
